Centrally located with parking. Chic and comfortable boutique hotel. Authentic dining experience. Great beds. Well-appointed breakfast.

Felt like VIP, no complaints whatsoever.

They were really helpful during our stay

The safety box wasn't working in our room and the breakfast wasn't so good

Serene charm with some very tasteful antiques around. Very friendly staff.

Unfortunately all the rooms are doubles, no twins available.

No complaint, overall delightful place.

Marvellous and amazing location, 10 minutes' walk to a medieval plaza. Lots of options for breakfast including breads and cakes. The thoughtful and attentive staff working throughout the hotel.

The hotel is perfectly located in a quiet area, yet close to all the sights in the city center. The room is lovely, with a comfortable bed and a spacious bathroom. The staff is extremely helpful and friendly, providing great service throughout our stay. The breakfast is delicious, with a wide variety of options. The hotel also offers a bar and an excellent restaurant, perfect for unwinding after a long day of exploring the city.

The hotel could benefit from some redecoration in certain areas.

The room is big size and well-appointed with soft towels, magnificent view, for instance. I would return here, greatly enjoyed the city and hotel...

Central location (although very difficult to drive to) and well decorated, comfortable room.

Restaurant and service were average.

Very calm atmosphier

It may be depend on the loation of the room but it was very smoky in our room because their neibour delivered smoke from their chimney.

kind staff throughout. unique location very close to puccini's birth home museum. found in a charming area so close to a quiet area, and the centre.

Great central location! Friendly and attentive staff. The room was spacious, clean, and modern. The bathroom was fantastic, with all needed amenities including fluffy towels, toiletries, and slippers. , the breakfast offerings were fresh and varied with different options every day. Loved the coffee, fresh pastries, and fruit juices.

The housekeeping service was a bit inconsistent. For instance, one day the room was serviced late in the day, and on another day the cleaning was superficial, leaving behind some of the trash.

The unit we got was new-fashioned with good airco, magnificent view, as example. Distance to the airport was just 25 km.

Location and wonderful breakfast. Room renovated and very clean and confortable.

Unprofessional staff, but friendly. It's far away of being a five-star hotel. It should be clarified. Too expensive for what really offers.

The hotel is ideally located right in the heart of the city, making it convenient to visit all the major attractions. It is situated in a quiet area, ensuring a peaceful stay. The rooms are comfortable and well-appointed, with all the necessary amenities. The front desk staff is incredibly helpful and goes above and beyond to assist guests. Breakfast is included and offers a nice selection. The hotel also has a beautiful courtyard and garden, adding to the ambiance.

The restaurant could use some improvement in terms of service and quality of food.

During my new year stay at this hotel, I appreciated the quality of the food and service provided. The staff was always cheerful, welcoming, even attentive, and their job was satisfactory. the hotel's location was very convenient for driving around, and the views were spectacular. The decor of the hotel had a rustic charm, providing a cozy atmosphere that made us feel right at home.

In terms of the drawbacks, it's important to note that there weren't any tea or coffee making facilities within the room. Nonetheless, the complimentary soft drinks inside the minibar compensated for it.

Spent a lovely Christmas here. Staff were friendly and helpful. Location is perfect, tucked away in a quiet alley but within walking distance to all attractions. Breakfast has great variety including freshly cooked bacon and scrambled eggs. Dinner in the restaurant was excellent. Room was spacious and clean, with a comfortable bed and good shower.

Air conditioning was not effective and room got really stuffy at night. Noise from outside could be heard through the window, which was not soundproof.